Real-Time Patient Flow and Operatory Display FlowBoard

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"See every patient, every chair, every minute."

What it is: Two views in one product. The Patient Flow tracker shows every arrived patient with color-coded wait times (green under 10 min, amber 10-20 min, red 20+ min) and chair times. The Operatory Board shows a visual grid of every room -- who's in it, what procedure, which provider, and how long they've been there. Both auto-refresh every 30 seconds. Designed for a front desk monitor or hallway display.

Before (Open Dental):

• "Is the patient in the chair yet?" requires walking to the operatory or yelling down the hall

• Wait times are invisible -- nobody knows a patient has been waiting 25 minutes until they complain

• Operatory status requires clicking into each appointment individually

• Front desk has no idea if a room is open for a walk-in or emergency

• Checking in a patient and tracking their flow through the office is all mental -- "I think Mrs. Johnson went back around 2:15?"

• No data on average wait times, chair times, or bottlenecks

After (FlowBoard):

• Patient Flow: every arrived patient in a table with real-time wait timer -- turns red at 20 minutes so front desk can intervene

• Operatory Board: grid of all rooms showing Available (gray) or Occupied (green) with patient name, procedure, provider, and minutes in chair

• Mount on a hallway screen: anyone walking by instantly knows room status

• Front desk sees at a glance: "Op 3 is open, Op 1 has been going 45 minutes (crown prep, normal), Op 4 patient has been waiting 22 minutes (red -- alert the hygienist)"

• Auto-refresh every 30 seconds -- no clicking, no refreshing, no asking

"A patient walks in. They check in at the front desk. Their name appears on FlowBoard with a green timer: 0:00. The timer ticks. At 10 minutes, it turns amber. Your front desk coordinator glances up and sees it. At 15 minutes, she walks back and says 'Mrs. Chen, we'll have you in Op 2 in just a moment.' Mrs. Chen smiles. She was about to get frustrated. She didn't. Meanwhile, the dentist glances at the hallway screen: Op 1 available, Op 2 almost done, Op 3 occupied 35 minutes. No questions asked. No interruptions. No 'is the room ready?' FlowBoard turns your office into a machine that respects everyone's time -- especially the patient's."